Delivery & Shipping
Arch & Alex delivers within Australia and New Zealand using Australia Post e-Parcel services. Goods will be delivered on business days only. No deliveries will be made on weekends or public holidays. Orders place on a weekend or public holiday will be processed the next business day. Business days are Monday to Friday, excluding Victorian public holidays. You will be emailed a tracking number after your goods have been posted.
To minimise delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times. All parcels delivered to an address that is not occupied will be left in a safe place out of the weather, unless specific delivery instructions are stated in the checkout process at the time of ordering.
A valid street number, suburb, postcode, and phone number must be included when completing the checkout process as orders cannot be processed without this information. Arch & Alex will not be held responsible for any delays incurred due to missing or incorrect delivery information.
FREE LOCAL PICKUP FROM KYNETON, VICTORIA
Free local pickup from Kyneton, Victoria available. Please contact us via info@archandalex.com.au with your order and we can arrange a mutually convenient time for you to pay and collect your purchase from Kyneton, Victoria.
DELIVERY COST
Standard e-Parcel delivery within Australia costs a flat rate of $15.00 (inc GST). The delivery time for deliveries within Australia are 2-7 business days. We aim to dispatch parcels the following day from the time of order but this may vary due to high order volumes on any given day.
International standard e-Parcel delivery cost will be calculated at checkout. The delivery time will be 7-14 business days. We aim to dispatch parcels the following day from the time of order but this may vary due to high order volumes on any given day.
To minimise delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times. All parcels delivered to an address that is not occupied will be left in a safe place out of the weather, unless specific delivery instructions are stated in the checkout process at the time of ordering.
A valid street number, suburb, postcode, and phone number must be included when completing the checkout process as orders cannot be processed without this information. Arch & Alex will not be held responsible for any delays incurred due to missing or incorrect delivery information.
FREE LOCAL PICKUP FROM KYNETON, VICTORIA
Free local pickup from Kyneton, Victoria available. Please contact us via info@archandalex.com.au with your order and we can arrange a mutually convenient time for you to pay and collect your purchase from Kyneton, Victoria.
DELIVERY COST
Standard e-Parcel delivery within Australia costs a flat rate of $15.00 (inc GST). The delivery time for deliveries within Australia are 2-7 business days. We aim to dispatch parcels the following day from the time of order but this may vary due to high order volumes on any given day.
International standard e-Parcel delivery cost will be calculated at checkout. The delivery time will be 7-14 business days. We aim to dispatch parcels the following day from the time of order but this may vary due to high order volumes on any given day.
CUSTOMER SERVICE
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Logo artwork by Lyn Beaumont |